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干洗和洗衣

服装护理礼宾服务 - 礼宾服务，方便收集和送货
Vicuña是伦敦独有的干洗和服装护理服务提供商。 Vicuña酒店的每间豪华礼宾服务均根据客户谨慎的生活方式和不断变化的要求量身定制。

每天干洗和洗衣

专家清洁服务

关于我们

经典技术，现代技术

Vicuña以其历史和传统而自豪。几代时尚护理专家创造了一种简单但不可替代的理念

 “将现代科技与旧世界时尚工艺相结合，产生真正独特的品质”

Vicuña始终如一地超越客户和合作伙伴的高期望。当宝贵的投资需要值得信赖的服务时，我们的工匠会以绝对的专注和热情来满足这一需求。

Vicuña酒店的每间豪华礼宾服务均根据客户谨慎的生活方式和不断变化的要求量身定制。这就是Vicuña为我们的会员和合作伙伴提供VIP实践服务的原因。

HOW IT WORKS

DROP OFF

  • Place your items in your VIP Laundry bag (or any bag if you are a first time customer) drop to the designated drop off point in your building.

PLACE ORDER

  • Place your order in seconds, choosing any preferences
  • We’ll collect your clothes and clean them in our state-of-the-art facility

PICK UP

  • We’ll deliver your clothes and let you know they’re back, simple!

CUSTOMER FEEDBACK

★★★★★ 03 Jun 2020
 "2nd time using the service... It's so quick and easy and my laundry smells amazing"

★★★★★ 19 Jun 2019
 "Excellent service - picked up and delivered on time"

★★★★★ 08 Mar 2019
 "Quick and friendly staff followed my specific requests, thank you"

★★★★★ 16 Feb 2019
 "Easy and updated me of the progress of my order"

WE'RE COVID-19 SECURE: WE'RE USING ENHANCED CLEANING, HANDWASHING AND HYGIENE PROCEDURES

Our team of laundry and dry cleaners have adopted the new industry guidelines to ensure this work is carried out safely and we have worked the relevant precautions for customers and our teams into our operations, including enhanced cleaning, handwashing and hygiene procedures.  We're also asking customers and our staff to take all reasonable steps to maintain social distancing during collections and deliveries. We ask that any customer or household that has had a confirmed case of the virus does not place an order for at least 5 days post-recovery. Customers who test positive for the virus, and have had a collection or delivery within 10 days, notify our customer care team so that we can take the appropriate precautions. Guidelines for our customers
  • Customers should refrain from ordering for 5 days post recovery from the virus if anybody in their home has coronavirus symptoms, has been advised to self-isolate, or has been told to shield
  • Customers and especially anybody clinically vulnerable should take extra care in observing social distancing when orders are being collected and delivered to their front door, and contactless collection and delivery is provided as standard, whether this be you drop off and collection from the reception/concierge in your building or our team knock and collect from your apartment when you are not present; or our team will knock allowing you to leave your items outside your door.
  • Customers should wash their hands before and after handling their bag of laundry / clothes at both the collection and delivery although the risk of transmission from packages is minimal, and the authorities are advocating the usage of delivery services for those in self-isolation.
  • Customers who test positive for the virus, and have had a collection or delivery within 10 days, notify our customer care team so that we can take the appropriate precautions
 Guidelines for our team:
  • Our staff should book time off & not attend work if anybody in their home has coronavirus symptoms, has been advised to self-isolate, or has been told to shield
  • Our staff should take extra care in observing social distancing if anybody in their home is clinically vulnerable
  • Our staff should wear face covering when attending collection/deliveries 
  • Our staff handling your items are:
    • Continuing to regularly wash and sanitise their hands, and making a concerted effort to only touch/handle items as necessary
    • Advised to check their temperature before starting each day
    • Wearing protective gloves and disposing of them
    • Safely disposing of any used cleaning materials
    • As per recent Government advice, any of our employees who have recently been abroad or are showing any symptoms of COVID-19 will be instructed to self-isolate immediately.

CONTACT US

Telephone: : 020 3417 3363
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