Book the redelivery of items you have stored with us back to your new residential property.
You have 2 options when selecting your redelivery:
1. DELIVERY TO YOUR DOOR
You need to be present and we will deliver your items to the door of your new apartment. Delivery will take place between 7am-6pm. Delivery failures will result in the need for you to rebook and pay for a new delivery.
2. DELIVERY TO THE GROUND FLOOR
It is your responsibility to check that your property/building will accept your delivery to the ground floor. You need to be present to accept delivery. We will deliver between 7am-6pm. Please check with your property they accept delivery to reception/ground floor during the current situation as delivery failures will result in the need for you to rebook and pay for a new delivery.
Currently, due to high demand, we request 7 days advance notice for your redelivery request. If you need your items urgently please contact us via logging into your account and chatting to the support team via your original order.
If the new delivery address is located in a different city to the original collection address we will provide a quotation for your approval based on the additional distance.
* Please note that we can not re-deliver your order unless all payments have been made for your order.
You have 2 options when selecting your redelivery:
1. DELIVERY TO YOUR DOOR
You need to be present and we will deliver your items to the door of your new apartment. Delivery will take place between 7am-6pm. Delivery failures will result in the need for you to rebook and pay for a new delivery.
2. DELIVERY TO THE GROUND FLOOR
It is your responsibility to check that your property/building will accept your delivery to the ground floor. You need to be present to accept delivery. We will deliver between 7am-6pm. Please check with your property they accept delivery to reception/ground floor during the current situation as delivery failures will result in the need for you to rebook and pay for a new delivery.
Currently, due to high demand, we request 7 days advance notice for your redelivery request. If you need your items urgently please contact us via logging into your account and chatting to the support team via your original order.
If the new delivery address is located in a different city to the original collection address we will provide a quotation for your approval based on the additional distance.
* Please note that we can not re-deliver your order unless all payments have been made for your order.
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